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November/December Update:
Royal Mail was hit with a major cyber attack on 10/02/23 which is continuing to prevent international orders from being shipped. At this time Royal Mail have not been able to advise us when these services will resume. As a result we have paused offering Royal Mail shipping options to international customers.
DHL Express (Air) and DHL Economy (Road) services are our only options for international customers at the moment. We realise this make shipping much more expensive (although WAY faster and better), and to help, the rate shown at checkout now includes a 30% discount.
As soon as their systems are repaired, we will bring back Royal Mail shipping to international destinations. We thank you for you understanding.
Delivery Times
We normally ship orders between Monday and Friday, excluding public holidays. We aim to dispatch all in stock orders within two business days, and prioritise DHL Express orders. We are a small team and sometimes get overwhelmed with orders, and we thank you for your patience with our dispatch times.
We ship to every country and offer shipping options with Royal Mail and DHL Express. Listed below are the costs and estimated time frames for our delivery options. At checkout you will see specific DHL estimated transit times for your shipment after dispatch.
For orders of stickers only we offer untracked letter shipping.
UK
| Carrier | Price | Timeframe* |
|---|---|---|
|
Royal Mail Tracked 48 |
£4 Flat rate / Free over £100 |
2-3 Days |
|
DHL Express |
£9.00 Flat Rate |
Next Business Day |
*Delivery timeframes are provided as a guide and are not guaranteed.
Europe
| Carrier | Price | Timeframe* |
|---|---|---|
|
Royal Mail Tracked |
Up to 500g: £8.50 500g-2kg: £10 |
3-30 Days |
|
DHL Economy (Road) |
Calculated at Checkout |
3-6 Days |
|
DHL Economy (Air) |
Calculated at Checkout |
1-4 Days |
*Delivery timeframes are provided as a guide and are not guaranteed.
USA & Rest of the World
All shipping rates to countries outside of Europe are calculated at checkout based on the weight and dimensions of your order.
| Country | Royal Mail Timeframe* | DHL Timeframe* |
|---|---|---|
|
USA |
5-25 Days |
2-4 Days |
|
Rest of World |
5-25 Days |
3-7 Days |
*Delivery timeframes are provided as a guide and are not guaranteed.
Tax & Duties
For UK customers our prices include VAT and are not subject to any additional charges.
For international customers, UK VAT of 20% will be deducted at checkout. These shipments will be subject to local VAT, Taxes and Brokerage fees at their destination customer. The payment of these charges are solely the responsibility of the customer. If you do not know how much (if any) import tax you may need to pay, please check with your local customs authority before completing your purchase. The process of customs clearance may introduce delays to the delivery of your order, which Wizard Works has no responsibility for.
If your order is unable to be delivered or refused for any reason, and subsequently returned back to us, we reserve the right to reclaim from you any associated costs that may be charged to us. If you decide to return your item(s), please note that Taxes & Duties you have paid are non-refundable.
We are legally required to declare the full transaction value of the contents of all packages.