We normally ship orders between Monday and Friday, excluding public holidays. We aim to dispatch all in stock orders within two business days, and prioritise Express shipping service orders. We are a small team and sometimes get overwhelmed with orders, and we thank you for your patience with our dispatch times.
We use a variety of carriers to offer the best possible rates and transit times to our international customers. Please see below for what we offer to your destination.
For orders of stickers only we offer untracked letter shipping.
UK
| Service | Price | Timeframe* |
| Royal Mail Tracked 48 | £4 Flat rate / Free over £125 | 2-3 Days |
| DPD Next Day | £7.50 Flat Rate | Next Business Day |
*Delivery timeframes are provided as a guide and are not guaranteed.
EU
Prices are displayed with UK VAT of 20%. Once an EU shipping address is entered at checkout prices will be adjusted to match the destination VAT rate (which will result in a higher price if destination the destination county’s VAT rate is higher than 20%). All taxes will be paid at checkout, and no further charges will be necessary at the border.
Tracked Lite and Standard are hybrid courier services that leave the UK with DPD and are delivered by the destination country’s nationaparcel carrier.
Zone A: Germany, France, Netherlands, Republic of Ireland
Zone B: Austria, Belgium, Denmark, Italy, Poland, Portugal, Spain, Sweden
Zone C: Croatia, Chezchia, Estonia, Finland, Greece, Hungary, Latvia, Lithuania, Luxembourg, Slovakia, Slovenia
*Note some items are too large or heavy to travel on Tracked Lite and Tracked Standard.
| Zone | EU Tracked Lite | EU Tracked Standard | DPD Classic |
| Zone A | N/A | 5 - 7 Days | 2 - 3 Days |
| Zone B | N/A | 6 - 8 Days | 3 - 5 Days |
| Zone C | 7 - 10 Days | N/A | 3 - 6 Days |
*Delivery timeframes are provided as a guide and are not guaranteed.
USA & Rest of the World
Prices are displayed with UK VAT of 20%. Once an international shipping address is entered at checkout prices will have VAT removed completely (saving 20%). We will not collect any taxes at checkout. Customers will be liable for all import duties at the border.
International customers will see 1 or 2 of the services below at checkout depending on where you are based.
Royal Mail and Tracked Standard are both delivered by the destination country’s national parcel carrier. However Tracked Standard leaves the UK with DPD.
*Note some items are too large or heavy to travel on Royal Mail Tracked and Tracked Standard.
| Country | Royal Mail Tracked | Tracked Standard | DPD / UPS Timeframe |
| USA | 5 - 25 Days | N/A | 2 - 4 Days |
| Rest of World | 5 - 25 Days | 7 - 10 Days | 3 - 7 Days |
*Delivery timeframes are provided as a guide and are not guaranteed.
For UK customers our prices include VAT and are not subject to any additional charges.
For EU Customers you will be charged your local VAT rate at checkout. All taxes will be paid at checkout, and no further charges will be necessary at the border.
For international customers, no taxes will be collected by Wizard Works – saving you 20% from the UK RRP. These shipments will be subject to local VAT, Taxes and Brokerage fees at their destination customer. The payment of these charges are solely the responsibility of the customer. If you do not know how much (if any) import tax you may need to pay, please check with your local customs authority before completing your purchase. The process of customs clearance may introduce delays to the delivery of your order, which Wizard Works has no responsibility for.
If your order is unable to be delivered or refused for any reason, and subsequently returned back to us, we reserve the right to reclaim from you any associated costs that may be charged to us. If you decide to return your item(s), please note that Taxes & Duties you have paid are often non-refundable with Royal Mail shipping.
We are legally required to declare the full transaction value of the contents of all packages.